I was attending a jewelry making class today and the instructor made an interesting comment in response to an anxious question from one of the students. The scenario:
Student: sheepishly asked a clarifying question and apologized for making the instructor repeat a section of instruction.
Instructor: responded reassuringly that people take-in information differently. There are people who are ready for instructions when they are about to perform the instruction. There are people who are able to absorb instruction when given and apply it to what is being learned when they need to perform the instruction.’
3 things came to mind:
- I have a fantastic instructor!!! 🙂
- Trainees absorb information differently. It is up to me as the trainer to:
- provide information,
- clarify and answer any questions,
- pay attention to ensure that all trainees are brought along during training,
- provide training content in multiple modes that suits the various learning styles of trainees (Visual, Tactile, Verbal).
- Ah-Ha moment for me with regards to Quality conducting training. Trainees may ask questions about content covered during training – my response should not be that the information was already covered. It is to realize that the knowledge is now beginning to resonate and trainees will reach out for assistance or seek clarity about information they should already know and/or using. The above scenario is a great reminder to bear in mind when trainees do not seem to be using the training they have undertaken. It might be that the new knowledge is not needed yet.